Alessandro reviewed Verbal Judo, Updated Edition by Jerry B. Jenkins
Interesting
3 stars
I've found this book a nice read. It shows you how to not to escalate a conversation, how to talk and how to listen. Let's be clear: nothing exceptional. There are a lot of acronyms to remember for each circumstance so I suggest writing short summaries on a notebook.
I've found this book a nice read. It shows you how to not to escalate a conversation, how to talk and how to listen. Let's be clear: nothing exceptional. There are a lot of acronyms to remember for each circumstance so I suggest writing short summaries on a notebook.