The Innovator's Dilemma

when new technologies cause great firms to fail

252 pages

English language

Published May 1, 1997

ISBN:
978-0-87584-585-2
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This book takes the radical position that great companies can fail precisely because they do everything right. It demonstrates why outstanding companies that had their competitive antennae up, listened astutely to customers, and invested aggressively in new technologies still lost their market leadership when confronted with disruptive changes in technology and market structure. And it tells how to avoid a similar fate.

Using the lessons of successes and failures of leading companies, The Innovator's Dilemma presents a set of rules for capitalizing on the phenomenon of disruptive innovation. These principles will help managers determine when it is right not to listen to customers, when to invest in developing lower-performance products that promise lower margins, and when to pursue small markets at the expense of seemingly larger and more lucrative ones.

14 editions

A Classic in Theory with Empirical Gaps

The term "disruptive innovation" is thrown around far too much, and when one returns to Christensen's classic source it becomes clear that the innovations he refers to are those that disrupt business models - they may not actually be that huge of a technological leap. The examples here are instructive, but the lack of exploration of counterfactuals, case studies of failures, and quantitative evidence make the theory itself slightly amorphous, with the ultimate effect on the fate of businesses being unclear. This is still an essential theory to understand, however, and this book is a timeless foray into business strategy. Highly recommend

reviewed The Innovator's Dilemma by Clayton Christensen (Harper Business Essentials)

Review of "The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business" on 'Goodreads'

Even though this book is dated, it still is a good reminder of how big companies can't compete with disruptive technology. However, since I work in the tech sector, and this book being 20 years old, it seems like the content of this book is common knowledge.

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